so just who is a priority?

According to their own website apparently their quality of service is good.

An 86 year old relative has a fall in the town centre on Wednesday but managed to get herself home. She is in quite alot of pain so her 86 year old husband calls for an ambulance. They are told it will be 30 minutes. An hour passed and when they call again they are told, and I quote that they "are not a priority".

They get a taxi, and get themselves to hospital and it turns out that the fall has resulted in a broken wrist and broken shoulder. Sounds easy – but given one of them was in severe pain from their fall and live in a first floor maisonette, and the other can’t walk at the best of times, quite a task in itself.

Only an anecdote, however I wonder just who exactly is a priority?

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