Bad cold calling from HSBC
November 29, 2010 2 Comments
Normally I never answer my mobile if it is a withheld number. If they want me I think whoever it is will either call back or leave a message.
Today I answered and there was a jolly voice asking if it was me. I of course said yes, and then they asked me could I confirm part of my security as it was HSBC calling. I said, but I don’t know it is HSBC calling. To which they tell me I can call HSBC through their usual number to confirm it is a legitimate call. I then ask, well what is the call regarding, and laughably they tell me they can’t say.
The outcome… they waste a minute of my life, and because they can’t tell me what it was all about why on earth would I call back.
hiding behind theDPA is a common tactic!
When you get a 'cold call' answer with 'hello' and then put the phone down and leave them talking to fresh air! Or alternatively answer in a foreign language always works!