The One Account
December 1, 2008 3 Comments
We have a mortgage with The One Account. Now as I understand it they are part of the RBS Group, which as I understand it is now owned by you and me the taxpayer.
So not long ago a nice interest rate cut was announced. What have The One Account done? Nothing. So we get in touch and ask them what their intentions are regarding their interest rates. Apparently they are "reviewing them". Its funny how financial institutions where I have savings didn’t take long to "review" their rates before reducing them.
So given that the company is owned by Government and the Government wants rate cuts to be passed on I am left wondering what the hold up is.
Won’t it be interesting to see what they do if and when we have another rate cut later on in the week. And these banks wonder why customers who have always been a good risk have little time for them these days!